HOW CAN I PLACE AN ORDER?
To purchase through The Website, you will be requested to either register or provide your email address and other details so you can checkout as a guest. The information sought will help Luna to handle your transaction efficiently and effectively.
We currently accept payments upon delivery or Online payments through Visa and Master cards. Simply choose the most convenient method of payment upon checkout.
All payment transactions on the Website are processed using a secure online payment gateway that encrypts your details in a secure host environment.
IS THE SHIPPING FREE?
We deliver via courier across the Middle East & Worldwide.
Delivery costs will be automatically calculated upon checkout. For international deliveries please get in touch with our team for custom quote.
UAE shipping is FREE on UAE orders above AED 350.
CAN I EXCHANGE THE SIZE?
Yes, please return the full priced item(s) to us within 48 hours days of receipt, unworn, unwashed and undamaged and with all of the tags intact. We cannot accept any items for a return if we receive them after 48 hours.
Due to hygenic reasons and in accordance with global retail industry standards, we are unable to accept returns or exchanges of products in the following categories: underwear, lingerie, bodysuits, solution wear, swimwear bikini bottoms, one piece swimsuits
Cash on delivery payments will be refunded as STORE credit.
Validity of the store credit is 6 months from the date of issue.